Small businesses often try to meet their Information Systems needs by selecting a knowledgeable "computer person" to support their systems. System support needs are easily underestimated or problem resolution complex. This added responsibility often results in the designated person becoming overwhelmed. Frequently, the result is frustrated users and an unhappy computer person - neither of whom can get problems resolved as quickly as they'd like.
Digital Pathways can provide complete scheduled or emergency support for your systems, or assist your internal IT group in meeting demands. Benefit from our years of experience and knowledge gained from many corporate and medium sized business installations. Our certified technicians will visit your organization, perform a site survey and discuss your support requirements. Pricing is available on a "per incident" basis, or select one of our monthly support agreement packages which best suits your company's needs.
- Remote Management
- Backups
- Troubleshooting
- Disaster Recovery
- Packaging and applications deployment
- Web updates
- Online trouble ticket system